WHAT We Do?

Cill’s Management is on a mission to redefine vacation rental management. We focus on the complex task of marketing and booking your home, and give you the flexibility to configure on-site home services to your liking.

Most companies will charge 30-50% of your rental income in exchange for providing you with a “full-service” management solution. The average Airbnb rental manager lacks the resources and expertise to promote your property effectively. They also charge exorbitant commissions for on-site home services that have nothing to do with convincing travelers to book your rental. We boast an industry-low management fee of just 10%.

Here’s what you can expect:

• We’ll create a professional and highly enticing listing for your property and promote it on Airbnb as well as all the other vacation rental websites. We’ll even send a professional photographer to your property!
• Our in-house team of Travel Advisors will handle guest questions and respond quickly to every inquiry 7 days a week, even on nights and weekends.
• Get world-class support, from real people. We handle all pre- and post-stay communication with your guests and on-site partners, and our team is always just a phone call away.
• You’ll get a full range of options for managing on-site home services, including self-service, continuing to work with the people you already know and trust, or working with one of our vetted local partners.
• Every booking is also protected by our industry-leading Property Protection Plus program with up to $3,000 in damage protection and $1,000,000 in liability coverage.
• Best of all, there’s no long-term commitment and no hidden fees!

Cill’s Management offers the most flexible management solution in the industry, but there are a few things we’re sticklers about:

• Your rental must meet Cill’s Management’s 4 Core Property Standards, which are that every guest should arrive at a property that is Safe, Clean, Guest Ready, and As Advertised.
• Your Cill’s Management calendar must be kept up to date at all times to avoid the potential for double bookings.
• You must have approval from your city and (if applicable) homeowners’ association to operate your property as a short-term rental.

You don’t want to leave money on the table at any time of year, and Cill’s Management’s dynamic pricing strategy is designed to ensure that you always get the most bookings at the best possible price. To establish the optimal rates for your home, our analysts will start by performing an in-depth review of comparable rental properties in your area. Our dynamic rate engine will then continue to optimize your rates on a daily basis by accounting for a huge number of factors including occupancy, seasonality, and fluctuations in demand.

We know that rock-bottom pricing is an Airbnb property owner’s worst nightmare, which is why our pricing strategy includes an essential precaution: we will never book your home for less than the “Minimum Nightly Rate.” That way, you get the best of both worlds—no cut-rate prices, but no empty months on your calendar, either!

We have an unprecedentedly low 10% management fee, which is only charged when we secure a reservation on your Airbnb property. And there’s no long-term commitment to a contract period.

Cill’s Management’s commission-based pricing structure means we only make money when you make money, which keeps us 100% motivated to maximize your rental income. Our owners don’t stick with us because they have to finish out a contract—they stay because they love the service they receive and the rental income they’re making as an Cill’s Management owner.

You’ll see our unrivaled flexibility at its best when it comes to providing on-site home services to your Airbnb guests. We believe that owners know best how to service their properties. We give you a full range of options for doing so with Cill’s Management, including self-service, continuing to use your own trusted partners, or working with one of our vetted local partners.

If you need help finding a reliable local partner, our ever-expanding partner network can help you with guest check-ins, housekeeping, maintenance, and more. Better yet, all of our partners are fixed-fee based so you’ll never get stuck paying excessive commissions for on-site home services.

Naturally, your Airbnb rental will appear on the Cill’s Management website, which is enjoying a rapidly growing reputation among travelers as the best site for curated, quality vacation rentals. We also distribute your property on the other major marketplaces for vacation rentals: Vrbo, Booking.com, and Google—but that’s not what makes our promotional efforts work so well.

Anyone can create a listing. We create listings that convert browsing travelers into paying guests.

Every listing site has its own algorithm for determining which properties will appear first in the search results, and it can be very difficult to crack that code to keep your rental at the top of the results. We’ve got multiple teams devoted to ensuring your listing’s performance, starting with a professionally written and photographed listing and continuing through with ongoing analysis and optimization.

Beyond our marketing efforts on Airbnb and other listing sites, we use paid search and display ads to attract travelers looking for vacation rentals online. Our database marketing efforts will help to encourage past guests (currently at 2 million and counting) to book over and over again.

Put simply?

Cill’s Management properties get more travelers to book, and we are constantly—apologies for the pun—evolving our strategy.